Next, test connectivity between the FTP server and ProxySG. After you set up and configure the FTP server, configure ProxySG to upload the access logs to the FTP server. The easiest way to set this up is to install the FTP server on the Reporter server, which should have lots of free disk space. Note: If interested in connecting to an external FTP server, or using the direct connect method, see the Symantec Reporter 10.x Deployment Guide. Use with discretion when selecting an FTP server. It is merely using it as an example in the configuration of access log to Reporter server setup. Symantec does not implicitly or explicitly promote this free FTP server software. For simplicity sake this article uses a free open source FTP server named FileZilla Server. FTP serverĪny proprietary or open source FTP server will work. Because Reporter is resource intensive (disk, CPU, and memory), for the best performance consider using real hardware and not virtualized hardware. See the Symantec Reporter 10.x sizing guide. Make sure that sizing on Symantec Reporter deployments are appropriate. With FTP, you can easily create new profiles, recreate profiles, or send data into Symantec Technical Support if need be. The data is imported into the Symantec Reporter database and the access log file is discarded. The direct connection configuration does not keep the access log data in raw format and is used for POC only, as per the following Article on Reporter upload Client. Symantec recommends the FTP protocol for access log uploads because it offers the best options in case there is ever the need to restore or re-import the access log data. This article focuses on one specific protocol, and that is the FTP protocol. ProxySG can upload access logs using various protocols. This article is meant to help in getting access logging and reporting up and running in a relatively short amount of time.įor full details on setting up access logging to Reporter, including other options, see the Symantec Reporter 10.x Deployment Guide. Use the URL I linked to, to check yours exactly.This article helps you configure access logging on a ProxySG, upload the files to an FTP server, and then have Reporter process the logs. This is going to look something like “” except the exact name/number will vary. ![]() Last tip is a bit unusual but I find this clears up most problems: instead of using your website URL for the ‘host’ entry when setting up FileZilla or another FTP, try using your InMotion Server URL. On the FileZilla forums, it looks like file filters being enabled on accident is a common cause of this one – so make sure that the settings listed in FileZilla haven’t accidentally enabled some filtering that is blocking view of your files.īy any chance are you using an FTP account you created specifically for this purpose? If so, watch out when you create the FTP account, as it’s easy to select an option that will limit the account to an FTP subfolder instead of the actual site directory with all of your files. If anything pops up here, you can troubleshoot whatever error comes up accordingly. First thing to check is the cPanel FTP error log. There are a few things that can cause this. If you need more general information on your FTP server settings, please see our Getting started FTP guide. You will need to use your FTP credentials which are the same as the cPanel login credentials. ![]() Once you install FileZilla, open the program. Note that you can also find all of these download files on the FileZilla download page.īefore you can set up FileZilla, you will need to download the Client version for whatever operating system you have. Note that the malware is not for the FTP software itself.įileZilla Download options (non-bundled): If you download the non-bundled version of the software (links provided below), then you will not see this happen. Some virus/malware prevention software will flag the adware bundled with the general installation file that is provided on the Filezilla website. FileZilla is free open-source software with many great options often found in paid FTP programs. One of the most popular FTP programs is FileZilla.
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